Privacy Policy
Our commitment to your privacy
At Helixir, we are committed to protecting your privacy. We understand that your genetic, laboratory, and selfâreported information is sensitive and personal. We value your trust and strive to keep your data confidential and secure.
What this policy covers
This policy explains how we collect, use, protect, and disclose information when you use our Services, and the choices you have over your data.
Your consent
By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.
Information we collect
Personal Information
- Name and email address
- Postal and billing address
- Phone number
- Date of birth and gender
- Payment information
Genetic Information
Genetic Information includes raw genotype data from DNA testing kits, interpretations and analyses generated by Helixir, and any information derived from your genetic makeup.
Laboratory Information
Laboratory Information includes laboratory test results you upload and any interpretations generated by Helixir.
Selfâreported Information
Information you provide directly, such as health conditions, personal traits, ethnicity, family history, and survey responses.
How we use your information
- Provide and improve genetic testing and analysis services
- Generate personalized reports and recommendations
- Communicate with you about your account and Services
- Conduct research and development using anonymized data
- Comply with legal obligations
Data security
We implement industryâstandard measures to protect your information, including:
- Advanced encryption and HIPAAâgrade security
- Encrypted profile data stored separately from genome files
- Regular security audits and updates
- Restricted employee access to unencrypted personal data
Data sharing
We do not sell your personal information. We may share it only:
- With your explicit consent
- With service providers who help process and analyze data
- For research (anonymized and aggregated data only)
- As required by law or to protect our rights
Your rights
- Access your raw DNA data
- Request deletion of personal data and genome file
- Opt out of research participation
- Update account information
- Contact us with privacy concerns
Cookies and tracking
We use cookies and similar technologies to improve your experience and analyze usage. You can control cookies in your browser settings.
Changes to this policy
We may update this policy periodically. Material changes will be posted on our site with an updated effective date.
Contact us
For questions about this Privacy Policy or our practices, contact info@helixir.co.